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Terms & Conditions

TERMS AND CONDITIONS

S-Q Inc. would like you to have a pleasant online shopping experience with us. Please review the following terms and conditions of use, which govern your use of the Site (the "Agreement"). 

Your use of the Site constitutes your agreement to follow and be bound by the Agreement.  We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use the Site.  Your continued use of this Site following the posting of changes to this privacy policy will be considered your consent to those changes.  If any of these policies and conditions are deemed invalid, void, or for any reason not enforceable, then that condition shall be excluded, but shall not affect the validity and enforceability of any remaining policies and conditions.


1. CONDITIONS OF USE

You agree that you are only authorized to visit, view and to retain a copy of pages on the S-Q Inc. website for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on S-Q Inc. for any purpose, other than to review information, for personal use, or to purchase merchandise from S-Q Inc.

You may create a hyperlink from your website to the home page of S-Q Inc. as long as the link does not portray S-Q Inc., our associates, or our products or services in a false, misleading, derogatory, or offensive manner. You may not use any S-Q Inc. logo or other proprietary graphic or trademark as part of the link without our express written permission.


2. PRIVACY POLICY

Your submission of personal information through the Site is governed by our privacy policy.  For purposes of this privacy policy, "personal information" means any information by which someone can be personally identified, including name, address, telephone number, email address, billing and account information, credit or debit card information, and other information incidental to providing goods or services. S-Q Inc. collects personal information from you only when you voluntarily provide us with this information, such as when placing an order through the Site or registering your S-Q products on the Site.  While not limiting to personal information by itself, S-Q Inc. also collects and retains information about purchases you make on the Site.  At time of checkout, your IP and ISP information will be recorded for order verification purposes.

We may use your personal information in the following ways:

  • To process and fulfill your order, including to send you emails to confirm your order status and shipment
  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, and promotions, unless you have directed us not to contact you with promotional communications
  • To help us learn more about your shopping preferences
  • To help us address problems with and improve our site design, products and services
  • To enhance your shopping experience
  • To analyze trends and statistics
  • To protect the security or integrity of our website and our business
  • To contact you if necessary

You have the choice of not receiving marketing information or calls. For instructions on opting out, please contact us for further details. 


3. INFORMATION DISCLOSURE


We reserve the right to disclose information about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the Site. 


4. ELECTRONIC COMMUNICATIONS

When you visit the S-Q Inc. website, send emails to us or use the Contact Us form, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications must be in writing.


5. COPYRIGHT

All contents included on this website, including, but not limited to text, graphics, logos, button icons, images, audio clips, video clips, downloadable items, and software are the property of S-Q Inc. or its content suppliers and are protected by Canadian and international copyright laws. The compilation of all content on this website is the exclusive property of S-Q Inc. and is protected by Canadian and international copyright laws.


6. PROTECTING YOUR ACCOUNT

You agree to accept responsibility for all activity under your account. You agree to keep your account and password information in a safe place and not to share this information with a third party. S-Q Inc. and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.


7. SITE TRANSACTIONS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed for personal use.   All orders received will be verified before shipping. In the event that we require additional information to verify the order and protect our customers, S-Q Inc. reserves the right to make such requests.


8. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

S-Q Inc. is pleased to hear from users and welcomes your comments regarding our products and services.  Accordingly, while we value your feedback, we respectfully ask you not to submit any creative ideas, suggestions, proposals, plans, or other materials for our business.  If, at our request, you send certain specific submissions (for example contest entries), or without any request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that S-Q Inc. may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any Comments that you forward to S-Q Inc in any medium. S-Q Inc. is and shall be under no obligation to (1) maintain any Comments in confidence; (2) pay compensation for any Comments; or (3) respond to any Comments. S-Q Inc. has the right but not the obligation to monitor and edit or remove any Comments.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Sites. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead S-Q Inc. or any third parties as to the origin of any Comments. You are solely responsible for any Comments you submit and their accuracy. S-Q Inc. takes no responsibility and assumes no liability for any Comments posted by your, or any third party.


9. PRODUCT AND PRICING INFORMATION

Every effort has been made to ensure that the availability of the products on our website are as up-to-date as possible. Quantities are not guaranteed. All orders are subject to a final inventory check once submitted. You will be notified if an item in your order is not in stock. If the product(s) purchased is out of stock the customer may cancel the order before the product is restocked.  All prices displayed on this Site are quoted in Canadian dollars.   Purchases are subject to applicable taxes to be paid by the purchaser. Shipping and handling fees are extra and will be added to final order. 


10. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).


11. Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the Site.  The displayedcolors of the products will depend upon resolution of the monitor of the user and S-Q Inc. cannot guarantee that the user's monitor will accurately portray the actual colors of the products. 


12. Links to Other Web Sites and Services

The Site may contain links to other Web sites that are not under the control of S-Q Inc. S-Q Inc. has no responsibility for the linked Web sites nor does linking to such websites constitute an endorsement of those linked Web sites. Links are provided solely for user convenience and information. 


13. INDEMNIFICATION

You agree to defend, indemnify and hold S-Q Inc. harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site and/or your breach of any representation, warranty, or other provision of the Agreement.


14. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The materials on the Site is provided by S-Q Inc. on an "as is" and "as available" basis.  S-Q Inc. makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your sole risk, and you assume full responsibility for any costs associated with your use of the Site. S-Q Inc. shall not be liable for any damages of any kind related to your use of the Sites.

To the full extent permissible by applicable law, S-Q Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. S-Q Inc. does not warrant that this website, its servers, or email sent from S-Q Inc. are free of viruses or other harmful components.


15. GOVERNING LAW AND JURISDICTION

S-Q Inc. is controlled from our offices located in Ontario, Canada.  This Agreement shall be construed in accordance with the laws of the Province of Ontario, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the laws of the Province of Ontario. 


16. Termination

These terms are effective unless and until terminated by either you or S-Q Inc. You may terminate this Agreement at any time in writing. S-Q Inc. may also terminate this Agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.


17. QUESTIONS

If you have questions with respect to our Terms and Conditions, or any other policy, please email us at info@s-q.ca.