purchased directly from S-Q online store are eligible to our warranty policies. If your
merchandises were purchased from our designated retailer partners or third
party website other than S-Q, please contact the same retailer to inquire about
its exchange/return policy.
offers a 60-day limited warranty against manufacturing defects. S-Q will repair
or replace at our discretion any product found to be defective under normal
use. The limited warranty covers any defects pertaining to hardware, zippers and stitching. Damages due to abuse, misuse or normal
wear and tear are not covered under this warranty.
All items return for repair must be pre-paid by the customer. We DO NOT accept COD deliveries. Customers are responsible for all shipping and handling fees to and from S-Q. Once your item is repaired. A return shipping fee of $12.00 will be billed to your PayPal account.
refer to our Return and Exchange policy for defective claims and return